HOW WE OPERATE
3D-PRINTING
Our main tool is the Ultimaker 2+ and its bigger brother the Ultimaker Extended 2+.
We have a little print farm here and they operate 24/7 to create the parts you need from us.
By far its the best and most reliable machine on the market with the best quality available.
We are looking for ways to expand our farm and double our production.
MATERIAL AND COLOR
PLA is our main material we use for printing and sometimes we print our kits in PETG on request.
The color orange is for a good reason.
Orange is the international color for safety and warning. In our case its to tell customs officers around the world its safe. So your kit will
arrive without unnecessary delay. Confiscations rarely happen in our experience, once in two years of time. This includes our painted props.
The other important thing is mainly in the USA that you "BY LAW' need to have an orange plug on your barrel. Our muzzles, nozzles and triggers will always be in orange. If you need an extra pair please contact us. Painted props will always ship with an orange muzzle and trigger outside the EU.
DIY KITS
DIY stands for " DO IT YOURSELF" so in its essence it means you got yourself a prop only you need to prepare, assemble and paint it.
DIY KITS is our main business as it safes time cost and gives fun and satisfaction for the client.
And most clients have something that we always lack and that is time. Taking time for a project is always the biggest factor to success.
Of course we try to make things easy for you so we try to make the parts in the best quality we can and as clean as we can make it by removing support and impurities.
We add the needed screws, tubes and other hardware parts so assembling will be easy.
You might need to drill a hole and tap a thread in a hole for a screw and some parts need a bit of glue.
WHY DIY?
- cheaper
- full control
- faster
- less risk with customs
- satisfaction
- freedom to modify
- easier to add electronics
PAINTED / FINISHED PROPS
THOUGH CUSTOM CHECKS
Recommended to buy DIY if youre from:
- State of New York
- Switzerland
- Philippines
Getting a painted prop by our hand is possible.
And it is something we love to do. Unfortunately time is a big factor in our business and making the perfect prop and paint job cost time.
That is why it is "expensive", to give you an idea.
If we charge €150,- for a paint job and we charge €15,- p/h we have 10 hours to do the job.
For those who have made their own props before know that this is a very small window of time to do a good job. We take pleasure in what we do but we have to do it in a time frame. If you're okay
with that we are here to help you out.
Do you want that super clean and crisp factory fresh look and you have a very high standard.We advice you to go for DIY as time wont be a factor.
NOTE: our props are painted just as in the pictures, same quality, same style!
PROCESSING TIME AND SHIPPING
THE PROCESS
We work on order, this means, order comes in, the process starts. So we dont have a stock of the shelf.
Once your order is placed your order gets in the end of the queue. The queue determines the approximate time to the day of
shipping.
Due to the high amount of orders and paint jobs requested the current waiting time is around 8-9 weeks and in some case longer.
Good work and quality takes time and what we refuse to do is speed things up if it affects one of those.
We work in batches what means that we try to pick one type of blaster out of all orders and print a set of 4 or 5. Doing this safes a lot of time but will cause some to have their order faster and some a little later. Overall in the long-term it will bring back the production and waiting time.
Being patience, will be rewarded!
Feel free to contact us about your order.
SHIPPING
Shipping time depends of your location and the day the shipment it processed by us. Within the EU its takes between 2-7 days depending of the destination. Outside the EU it takes around 5-15 days depending on the destination.
We use Post NL as our main parcel service.
They accept the biggest parcels for the best price and their service is pretty solid.
PACKING AND HANDLING
We use quality cardboard boxes and packing material. Some of the cost is calculated within the shipping cost.
If the parcel is damaged on delivery!
Take photos before opening with date stamp. Unpack it taking photos all the way, Inspect the prop and take photos of the damage.
Contact us by mail and send us all the photos.
We will start a case with PostNL
INSURANCE
All our packages above have insurance, if it gets lost or damaged we are able to start a case with PostNL. If a package is lost it can take up to a couple of weeks before they are able to settle.