INFO


    ABOUT US

    3D-PROPS.COM,

    a steady growing business located in The Netherlands. Mainly focused on SW based props and blasters. We created a great collection of blasters for the fans of SW so they can experience their fandom in home or at a convention.

    Quality and accuracy are our main goal and we are always looking to improve both. We listen to what the community has to say to accomplish that goal.

     

    As SW is our main focus for the love of it, we are not blind for all the other cool stuff the pop culture has to offer so we try to expand our prop building in other areas.

     

    Note: our props are unlicensed and just an impression of the starwars universe, for licensed props we advice you to go to the TM supported sellers.

    We value our designers and we respect their creative  commons, all designs in our shop are our own or bought with that in mind. 

    Owner and founder of 3D-PROPS, Eelco Sengers
    Owner and founder of 3D-PROPS, Eelco Sengers

    PROCESSING TIME AND SHIPPING

    THE PROCESS

     

    We work on order, this means, order comes in, the process starts. So we dont have a stock of the shelf.

     

    Once your order is placed your order gets in the end of the queue. The queue determines the approximate time to the day of shipping.  

    Due to the high amount of orders and paint jobs requested the current waiting time is around 8-9 weeks and in some case longer.

    Good work and quality takes time and what we refuse to do is speed things up if it affects one of those.

     

    We work in batches what means that we try to pick one type of blaster out of all orders and print a set of 4 or 5. Doing this safes a lot of time but will cause some to have their order faster and some a little later. Overall in the long-term it will bring back the production and waiting time.

     

    Being patience, will be rewarded!

    Feel free to contact us about your order.

    SHIPPING

     

    Shipping time depends of your location and the day the shipment it processed by us. Within the EU its takes between 2-7 days depending of the destination. Outside the EU it takes around 5-15 days depending on the destination.

     

    We use Post NL as our main parcel service.
    They accept the biggest parcels for the best price and their service is pretty solid.

     

    TRACK AND TRACE

    PACKING AND HANDLING

    We use quality cardboard boxes and packing material. Some of the cost is calculated within the shipping cost.

     

    If the parcel is damaged on delivery!
    Take photos before opening with date stamp. Unpack it taking photos all the way, Inspect the prop and take photos of the damage.
    Contact us by mail and send us all the photos.
    We will start a case with PostNL

     

     

    INSURANCE

    All our packages above have insurance, if it gets lost or damaged we are able to start a case with PostNL. If a package is lost it can take up to a couple of weeks before they are able to settle.